At the end of 2011 we took the plunge and invested in an in-house servicing and repair workshop at our headquarters in Worcestershire. Since we got the new facility fully up to speed in March we've been wishing we'd done it years ago.
By creating a fully functioning Great Escape Classic Car Hire workshop with ramp facilities we have been able to resolve simple and complicated repairs much faster. And lets face it, whatever we do and however much we spend, these old classic cars do like to breakdown occasionally. But now, when they decide to throw a wobbler, we can get them back on the road much faster. Which all means less inconvenience for our customers and overall a better customer experience.
Our new facility is managed by Tony Hunting, who has been working in classic car hire for several years. He still runs our Suffolk fleet at weekends but spends his week days in Worcestershire keeping our largest fleet on the road.
This week we've had some problems with our MGB V8 and normally trusty Jaguar E Type convertible. Thanks to our new workshop we managed to get these cars fixed and back on hire within a matter of hours, meaning that two customers had cars that otherwise we might have had to rearrange or switch to alternative cars.
For more details on our classic car hire visit http://www.greatescapecars.co.uk/ or call 01527 893733. We plan to extend our classic car servicing and maintenance facility to external customers during 2011.